Terms and conditions.

These terms and conditions apply to all purchases at talliv.com. By placing an order, you accept these terms.

1. Company information

Talliv ApS
Kystvejen 58, 4600 Køge
CVR: DK39621363
Email: kontakt@talliv.com
Phone: +45 61 31 55 59

2. Prices and payment

Prices are displayed in the selected currency. The current price is always shown on the product page and at checkout. You can pay using the payment methods shown at checkout, such as payment cards, MobilePay and Apple Pay. Payment is taken when the order is dispatched. We reserve the right to change prices; changes do not affect orders already placed.

Prices are displayed in the selected currency. The current price is always shown on the product page and at checkout.

3. Orders and contract formation

After ordering, you will receive an order confirmation by email. The contract becomes binding when you receive this confirmation. We may cancel an order if items are sold out or there are obvious pricing errors; in that case you will receive a full refund.

You may order no more than 5 of each variant per order. A variant is the combination of product and size, e.g. Pure 50 ml. Products in sets count towards this limit.

4. Delivery

Free delivery on orders of €39.90 or more. Dispatched from Denmark within 1–2 working days. Delivery is calculated at checkout based on delivery address and parcel weight.

5. Right of withdrawal

You have a 14-day right of withdrawal from the day you receive the goods. This right expires if the seal is broken, as cosmetics cannot be returned after opening for hygiene reasons (section 18(2)(5) of the Danish Consumer Contracts Act). To withdraw, notify us at kontakt@talliv.com before the deadline, including your order number. You may use the Danish Consumer Ombudsman's standard withdrawal form, but this is not required.

6. Returns

The goods must be returned unopened with the seal intact within 14 days of notifying us of your withdrawal. You pay return postage. Send the goods to Talliv ApS, Kystvejen 58, 4600 Køge. We refund the purchase price including original delivery costs (the cheapest delivery method) within 14 days of receiving your notice, but may withhold the refund until we receive the goods or proof of return, whichever occurs first. Refunds are made to your original payment method.

7. Statutory rights for faulty goods

You have 24 months of statutory rights for faulty goods under the Danish Sale of Goods Act. Report a fault within a reasonable time after discovering it; within 2 months is always considered timely. Email kontakt@talliv.com with your order number, a description and, ideally, photos. These rights do not cover damage caused by incorrect use or storage.

8. The products

Thomas Cilius makes Talliv's balms himself in Denmark. Talliv Pure Skin Balm contains purified beef tallow. Talliv Nature Skin Balm contains purified beef tallow and jojoba oil. Both contain no added water or fragrance.

The products are cosmetics under the EU Cosmetics Regulation (No. 1223/2009). They are not medicines and are not intended to diagnose, treat or prevent disease. For external use by adults only. Follow the instructions on the packaging.

9. Liability and force majeure

Talliv ApS is liable under the general rules of Danish law. We are not liable for non-performance caused by circumstances beyond our control, such as natural disasters, war, strikes, regulatory requirements or failures by suppliers and carriers.

10. Personal data

We process your personal data in accordance with the General Data Protection Regulation (GDPR). Read more in our privacy policy.

11. Complaints

If you have a complaint, email kontakt@talliv.com. If we cannot find a solution, you can submit a complaint to Nævnenes Hus, Toldboden 2, 8800 Viborg, via naevneneshus.dk. The consumer complaints portal is available at forbrug.dk.

12. Governing law

Purchases are governed by Danish law. Disputes are settled by the Danish courts.

Last updated: 8 October 2026.